Valley Community Management (VCM) has been owned and operated by the Surnamer family for more than 40 years. Currently, in the second generation of ownership, VCM’s caring and dedicated staff are committed to providing professionally run property management to all of our residents. Our residents are proud to call our communities home and we plan to keep it that way!
The Lehigh Valley is one of the fastest-growing regions in the Northeast. Our mission is to continue to provide secure, stable and desirable housing to options to Lehigh Valley residents seeking to take advantage of the employment and economic boom in the area, while still maintaining affordable housing.
Where you live should bring you security and stability, not surprises. What you’ve worked for and whom you care for should be in the hands of people you trust. When you’ve done your duty, your community should be managed by professionals who do theirs. We hope you’ll choose one of the VCM family of properties to call home!
Jared Surnamer is a second-generation community owner/operator born and raised in Allentown, Pennsylvania. He grew up around manufactured housing, learning community operation, and attending industry meetings from an early age. Shortly after graduating from New York University’s Stern School of Business in 2009, Jared returned home to apply his formal education to the 30-year-old family-run business. To further his understanding of the housing product, Jared obtained a degree in Construction Management from Lehigh Carbon Community College in 2015.
Jared earned his Accredited Community Manager designation from the Manufactured Housing Educational Institute and his Manufactured Housing Manager designation from EducateMHC as continuing education in the field. In 2018 Jared was elected to the state board of the Pennsylvania Manufactured Housing Association, where he currently serves as the Eastern Regional Director. Jared firmly believes manufactured housing provides a valuable service to society and that it can and should continue to be presented in new and different ways to benefit both the industry and the general public
Zenora Surnamer was a part of the Surnamer family’s initial acquisition of Whispering Hollow North and South Mobile Home Parks in the 1980s. Over the years, she developed a keen sense of business intuition and helped to transform the communities into beautiful, safe, stable, and desirable places to call home. As Zenora grew in her role, she came to direct nearly every aspect of operations including community management and sales. She developed long-lasting relationships with a great roster of vendors and fellow operators while also maintaining years of active engagement with the Pennsylvania Manufactured Housing Association. Through these experiences, she became a seasoned expert in on-site property management. Her hard work and dedication to the success of the business laid the groundwork for further expansion when the second generation came into the fold in the mid-oughts. As the company grows, Zenora continues to be involved with the day-to-day management of operations. She has also taken on oversight and guidance for the growing team. As the industry continues to change and mature, Zenora remains firm in her belief that manufactured housing should continue to be affordable for today’s homebuyers.
Angel de JesusRegional Manager
Angel de Jesus began her real estate career as an administrative assistant and leasing consultant with a property management company. This is where she discovered her love of property management and decided to focus her career in this area. Her experience as a property manager includes the management of a 46-unit section 42 tax credit residential property, a multi-site portfolio that included 4 commercial office buildings, and a newly constructed 96-unit apartment complex. Just prior to joining Valley Community Management, Angel was overseeing the management of a 248-unit apartment complex Phillipsburg, NJ. In addition to being a licensed Notary and Vehicle Salesperson, she also holds a PA Real Estate Salesperson license.
Jake CooperCompany Administrator
Jake Cooper is an experienced administrator who recently moved to Pennsylvania from Baltimore, Maryland. With over seven years as an administrator in an entrepreneurial setting, Jake has experience working on a wide variety of projects spanning many industries. At Valley Community Management, Jake is working closely with both upper management and the property management team to help streamline administrative processes within the company and improve service to all of our residents and vendors.
In his free time, Jake enjoys playing strategy games with friends, attending concerts, and playing with his dogs, Dolce and Oliver.
Jessica GilbertAssistant Property Manager
Jessica Gilbert joined the property management team in Fall of 2021. She has years of experience in customer service and in apartment rentals as a leasing associate. She also has her license in real estate.
In her free time, Jess loves going to flea markets, hanging out with her dog, Karma, and her two-legged cat, Lieutenant Dan. Her favorite things consist of Polaroid cameras, office supplies, and retro/vintage items.
Siani OzoaProperty Manager
Siani Ozoa joined our property management team in August of 2021. She brings along with her an extensive background in management and customer service. She holds strong leadership skills that allow her to excel in daily duties. Siani is dedicated to learning and expanding her skill sets through property management. She works hands-on within our team to better the experience of residents while maintaining company standards. She is excited to be further educated on Manufactured Housing in our communities.
In her free time, she enjoys keeping busy while trying new things and spending time with her two daughters and husband.
Emmalee LochAssistant Property Manager
Emmalee Loch has years of experience in marketing, administration, and management which helps her to excel in her position as assistant property manager. She is a licensed Vehicle Sales agent and cannot wait to grow further in her career with Valley Community Management.
Emmalee has her Bachelor’s degree in English Literature from Cedar Crest College, and is part of the International English Honor Society: Sigma Tau Delta. In her free time, she likes to spend time with her kids, go hiking, read, write, paint, and go on day trip adventures around the area with her husband.
After one year with VCM, Emmalee has made the move to the Assistant Property Manager position where she will continue to bring her years of experience into a new field.
Calah OpieAdministrative Assistant
In her free time, Calah loves to be at home with her husband and her cat, Tonks and she Facetime’s with her parents frequently back in Arizona. Calah also love concerts, weekend getaways with her husband, and going antique shopping.
Charlie LaFevre joined Valley Community Management in early 2019. He brings with him over 20 years of experience in manufactured housing. Across his varied career in MH, he has served as a maintenance manager as well as a community manager. Charlie also holds his HUD Installer license.
A long-time automotive enthusiast, Charlie enjoys attending local car shows in his free time. He also enjoys writing poetry and smoking meat.
Don Kelsh joined our team when we added Glencrest to our group of communities in 2021. He has been a vital part of Glencrest for over 17 years. With his extensive experience in maintenance, Don has played a key role in keeping our communities clean, beautiful, and a safe place to live.
In his free time, he enjoys spending time with his family at the beach or boating.
William Cuadrado began with Valley Community Management in 2021. Working alongside Don at Glencrest for many years, William is a team player who is committed to maintaining our communities to their full potential. William brings with him years of knowledge and is quick to take on any new challenge that arises in the field.
Rick Bartholomew joined our team in March of 2022, bringing with him 10 years of maintenance expertise. Rick has been a welcome addition to the team, assisting in community maintenance in a wide variety of capacities.
You can find Rick after hours enjoying time with his dog, Scooby, landscaping, and also donating his time to the American Legion, dedicated to helping veterans.
Tom Hawk joined our team when we added Hanover Landings to our group of communities in the winter of 2021. His 25 years of knowledge and experience, along with his team player attitude, are essential assets to our team and communities.
In his free time, Tom enjoys spending time with his family, being outdoors, hunting/fishing, and volunteering at the American Legion, dedicated to helping veterans.
Kevin Greene joined our team in December of 2022. Kevin was previously an auto mechanic for 9 years and a heavy civil concrete carpenter for 22 years. Kevin is a team player, whose hands-on experience brings plenty of knowledge to our team!
In his free time, Kevin enjoys spending time with his two dogs, woodworking, and riding his motorcycle.